Returns may be made within 14 days of purchase for store credit or refund in the form of original payment only if items are in original condition. All pillows, fabric, and upholstery items must be in their original condition with no marks.
To be eligible for a return, your item(s) must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Holiday/ Seasonal, Jewelry, Home Fragrance and Soaps- all sales final. All sales are final on discounted items. Gift Cards are also not returnable and have no cash value.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back without paperwork and/ or corresponding with us first.
If you are unsure if you are eligible for a return, please contact us so we can assist you.
Do not return products without corresponding with us first. You may call (970) 893-9090 or email firstname.lastname@example.org to find out if you are eligible for a return or to ask questions about your order. Upon return of your product, you should mail your product to:
200 A Linden Street
Fort Collins, CO 80524
If you have changed your mind about your purchase and wish to return it within 14 days, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Please contact us if you have any questions.